Eikos wrote:I can't stand DISH INTERNET. The internet is so damn slow as of today 5\4\16 all web pages load slower than dial up.. Yes , I have data, yes the weather is fine, yes I restarted my modem\router, yes I cleared the cache and yes I called customer support. Every single web page just spins spins spins. Even my instant messenger takes a minute or two to send and receive messages. Test speed isn't half of what I am paying for.. What a joke DISH INTERNET is.. Sucks because I live in BFE and dishbis my only option. I would never ever suggest this company to anyone.
rabbottMI wrote:Re: Slow Internet
SamuelH is a dutiful employee, but I agree 100% with Eikos's complaint. I've had Dish for over a year, and despite doing everything customer support has told me to do in the past - unplugging and rebooting everything, clearing the cache, etc. -- my download speeds are still barely 2 mbps. For me this is typical after 9 pm. I have tried calling Dish's internet specialists in the past, and neither they nor the technician who came to the house twice were able to solve the problem. And no one ever mentioned the other huge factor in satellite internet usage, which is latency -- the delays between sending and receiving signals, and even with so-called "high speed" internet, latency can slow everything down to a crawl.
Having read through so many complaints about Dish's internet speeds, I am going to contact the Better Business Bureau because it is truly false advertising to say Dish has "High Speed Internet" with speeds of "12 MBPS." That's just a complete misrepresentation.
It's also disturbing to know that Dish technicians who make service calls are docked pay if they have to make more than one visit to the same address in a short span of time. It should be the Dish marketing executives who get their pay docked for every time they gave misleading and incorrect information about average internet speeds.
Chadt4141 wrote:DishNet is HughesNet. You can view your usuage without getting online and using more data. I believe the address you want to type in is 192.168.100.1 for the modem.
FirstShirt wrote:Thank you for your reply. You are obviously more conversant on these issues than I. Of course, all these factors slow down the transmission of the data back and forth, but my real concern is the cost versus the quantity of data you can either upload or down load. If you want more all you have to do is pay more. It sounds fair on the surface of it, but it is very pricey for what you receive.
$70 for 10 GB of data during peak hours of 08:00 to 01:59 and another 10 GB during the time of day you're not awake (02:00 - 08:00). This usually only lasts 4 or 5 days when you have a spouse, daughter, and grandson in the house. For $80 per month you can get 15 GB during peak hours and 15 GB off peak. 30 GB of data for $80...
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