BrianL wrote:Even though there is a very small amount of power at the dish, it should still be grounded. This can actually contribute to a signal loss problem as it can collect static charges. Please reach out in a Private Message with either the phone number or account number, and 4 digit Security PIN# so I can get a technician out to resolve this. -Brian L-
JessS wrote:TheVillagesGuy our technician installed a Ground Block not a rod in the ground, this is requirement to the installation. This is a device used to connect coax cable to an electrical ground.
Grounding provides a path for unwanted electrical surge or interference to travel. National Electrical Code (NEC) stipulates that any line that enters a structure, such as coax cable, that also carries a current must be grounded. Both cable and telephone systems carry an outside current into the structure while satellite systems bring a current from inside the structure out to power the LNBF (DISH antenna).
Do a google search for Holland, Ground Block, Dual w/ 2 Ground Lugs HF UL, it is DISH approved, this way you can identify this piece in your installation. If you rather set up an appointment please use one of these methods to contact us privately https://www.mydish.com/support/contact.
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