Changing Online Account Password

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Changing Online Account Password

Postby madhattr » Fri Apr 07, 2017 3:39 am

I have wandered all over my online account and can't find anywhere to change my password. I can go to my Profile page on online account and see what's there, but I can't change my password.

It looks like I can by just deleting what is in the password field, typing a new password, confirm the new one and hit enter, but when I do that, both the password fields as well as the security code reminder is highlighted as needing to be completed or corrected.

Why is there not a place to click on the Profile page to change passwords or other profile information?

Please and thank you,
Posts: 1
Joined: Fri Apr 07, 2017 3:17 am

Re: Changing Online Account Password

Postby Mike H. » Sun Apr 09, 2017 8:46 am

When you are logged into your account, you will need to My Profile to make the changes you're trying to make. Can you PM me with the phone number and 4-digit PIN on the account to better help you?
Mike H.
Social Media Representative
Sunday-Thursday 6:00 AM-2:30 PM MST
Mike H.
Posts: 1989
Joined: Tue Sep 18, 2012 9:41 am

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