60 days penalty

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60 days penalty

Postby stuckinthemiddle » Tue Apr 12, 2016 12:25 pm

Seems that I've been caught in a catch 22. My wife and I recently separated and I'm keeping the house. The Dish was in her name. She canceled when she moved out. Now I'm still stuck in the 60 day zone and I've missed out on the 3 year price lock and netflix for a year. Just keeps getting better and better.
Posts: 2
Joined: Tue Apr 12, 2016 12:21 pm

Re: 60 days penalty

Postby Tommy F. » Tue Apr 12, 2016 12:47 pm

That definitely doesn't sound like a fun situation. While we may not be able to get you the 3 year price lock, we can see about getting you in touch with a team that can review this to see what is possible to get you new customer offers prior to the 60 days. Can you send me a PM with the account or phone # that was used?
Tommy Faust
Social Media Representative
Sunday-Wednesday 6:00a-5:00p (MST)
Tommy F.
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Location: Littleton, CO

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